A good buildings or contents insurance company knows that a well-handled claim usually results in a happy customer. We will first want to make sure your claim is valid and covered by your policy terms. When that is done, we will want to settle the claim as quickly as possible - especially in extreme cases. Honest claims are normally settled within a few weeks of the policyholder making it.

We understand that when you make a claim, there's a good reason and that you want it to be sorted as quickly and easily as possible. Just contact us and we will carry out the necessary investigations and advise you accordingly.

If you need to make a claim, make sure it's an honest one. Exaggerated claims are fraudulent and it's likely we will refuse it. Your policy may be cancelled and doing so may affect your ability to get insurance in the future.
 

It covers the main structure of your home. If it were to subside, burn down or be damaged or destroyed by extreme weather, your policy will cover the costs of rebuilding or repair. It also normally covers any permanent fixtures in your home like built-in wardrobes, light fittings, kitchen surfaces, taps, basins, baths and showers. Do check your buildings insurance policy for any exclusion: most policies will include cover for outbuildings, boundary walls, gates, pools, drives and paths as standard .

It is essential that the insurance is arranged to cover the full rebuilding value of the property.

Our experienced claims team is supported by a carefully selected, network of surveyors and repairers.

It is similar to a motor policy in the sense that it can be arranged to cover damage to your boat, as well as protecting your liabilities to third parties against damage or injury, for which you were responsible.

Cover can be tailored to your individual needs; and we would be pleased to provide further details.

If your policy cover includes Road Side assistance from Jordan emirates Insurance, we can arrange for your vehicle to be recovered.

An Excess is a contributory amount you pay, when making a claim.

 You have several payment options. These include regular pre-authorized cheque account withdrawals or in cash.

The amount of time required to handle each claim varies based on the severity, extent and type of the property loss or damage. Some claims can be resolved in a single day, but others are more complex and require in person inspections to make sure that all damages are properly identified. Your claims advisor will, in all cases, explain up front the claims process and will be able to give you with a better time estimate when they begin to handle the claim.

A claims advisor will ask you to prepare an itemized list of all your missing and damaged property. Depending on the severity of the damages or loss, a claims advisor might inspect your property, document the claim and assist you through the process, the claims advisor will review your policy and advise you which coverage’s apply and their corresponding limits, you may be asked to gather key documents to establish proof of ownership. These documents can include: receipts, owner’s manuals, warranty cards, appraisals, photographs, original manufacturer packaging etc.

schedule of loss is a document submitted to the insurance company that lists all the lost or damaged items in a claim. It includes information about the item itself like the model number, when it was purchased, the cost of the purchase and the replacement amount.

The owner of your rental unit may have insurance on the entire building and even on items inside your unit such as the doors, cupboards and carpets. However ,if you have paid for any upgrades- for example, built in shelves, designer paint-you may need your own insurance to protect your investment.

Also your landlord’s insurance is unlikely to cover your personal belongings inside your rental unit- and it may not protect you against personal liability should someone be injured while visiting you.

It depends on the type of home you live in . if you own a house ,your property insurance will cover the house. You can choose to insure your house against most unexpected situations, or only against situations specified in your policy.

Your property insurance will also cover your personal belongings such as artwork, furniture, computers, carpets and more.

Getting an insurance quote online is a simple as filling out the company’s questionnaire. they will ask you questions relating to the coverage that you are requesting a quote on. they will need this information in order to calculate the rate that you would pay .